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  • CityVerse Tycoon: How to Build an Empire
  • Game Overview
  • Getting Started
    • Player Personas
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      • Buildings
      • Piggy Bank
      • Own Points Booster Mechanic
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      • Types of Dice Rolls
      • Special Dice Rules
      • Upgrade Mechanism
  • Piggy Club NFT
  • Piggy Club Stacking
  • Renter's Quest
    • Requirements and Penalties
    • Benefits of Completing the Renter's Quest
    • Building Relocation & Tips for Success
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    • The Team
    • Ownplay Cookie Policy
      • Archive
        • Ownplay Cookie Policy - May 1, 2023
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      • Archive
        • Privacy Policy - May 1, 2023
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      • Archive
        • Terms of Use - August 15, 2023
  • Tokenomics - Coming Soon
  • Marketplace
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    • Shop
    • Wallets
      • How to Export In-Game Wallet Private Key
      • How to Export In-Game Assets
      • How To Deposit ETH
      • How to Withdraw USDC
  • Info
    • Fair Play Rules
    • Official Links
    • Creator Program
    • Common Issues and Contact Information
    • Common Gameplay Questions
    • Ownplay Cookie Policy
      • Archive
        • Ownplay Cookie Policy - May 1, 2023
    • Privacy Policy
      • Archive
        • Privacy Policy - May 1, 2023
    • Terms of Use
      • Terms of Use - August 15, 2023
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  • Common Issues
  • Contact Information
  1. Info

Common Issues and Contact Information

PreviousCreator ProgramNextCommon Gameplay Questions

Last updated 7 months ago

Common Issues

  1. Connection Problems: Troubleshoot your internet connection or check the game’s server status.

  2. Common Gameplay Questions: See list of questions here.

  3. Personalized Help: If the FAQ doesn’t answer your question, you can join our Discord server for more relevant / specific answers.

  4. Account Issues: For help with account-related problems, such as login issues or lost progress, contact support at support@cityversetycoon.com.

Contact Information

  • In-Game Support: Use the in-game chat-help feature to submit a support ticket.

  • Email Support: Send an email to support@cityversetycoon.com.